Electronic Resources: Troubleshooting

This guide is to assist with electronic resources access issues


UTSA Libraries provide access to e-books from multiple sources. The functionality of library e-books vary widely by vendor or publisher.  A few general tips: 

  • Library e-books don't work the same way as e-books you would personally purchase from Amazon or any other vendor because of publisher restrictions and library licensing requirements.
  • Most of our e-books are for unlimited users at a time, but some are for limited or single users. You will receive a message if an e-book is not available.
  • You may read any of our e-books online in a web browser.
  • Many e-books may be downloaded for off-line reading.
  •  Adobe Digital Editions is common software required for downloading many e-books.
  • BlueFire Reader is a common app for downloading e-books on mobile devices and tablets.
  • If a vendor allows downloading an entire e-book, it will most likely expire after a set period of time.
  • You may print, download, and keep single chapters if they are available as PDFs.

Print, Download & E-reader Tips