Electronic Resources: Troubleshooting

This guide is to assist with electronic resources access issues

myUTSA ID & Passphrase

The myUTSA ID consists of 3 letters and 3 numbers (abc123) and is essential for accessing resources at UTSA.  Instead of passwords, for added security, UTSA requires a passphrase with a minimum of 15 characters.  There are no restrictions on the types of characters you can use in your myUTSA passphrase.

UTSA Passphrase Portal