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Electronic Resources: Troubleshooting

This guide is to assist with electronic resources access issues and alerting users to temporary outages

Off-Campus Issues

Off-campus issues can sometimes occur when trying to access some of our library databases.  You should be prompted to sign in using your myUTSA ID (abc123) login and passphrase, if you receive an error message try clearing out your web browser, disabling your popup blocker, and enabling your cookies and javascript.