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Electronic Resources: Troubleshooting

This guide is to assist with electronic resources access issues and alerting users to temporary outages

Reporting Problems

If you are experiencing problems with your myUTSA ID & Passphrase, please contact Tech Café.

Tech Café

If you are experiencing issues accessing our library resources or receiving error messages you can contact library staff by using the Chat With Us system in the lower right-hand corner of the webpage.

You can also fill out the form below with a description of the issue(s) you are having, and someone from our Electronic Resources team will get in touch with you.

Database Accessing Issues & Help