Electronic Resources: Troubleshooting

This guide is to assist with electronic resources access issues

Reporting Problems

If you are experiencing problems with your myUTSA ID & Passphrase, please contact Tech Café.

Email techcafe@utsa.edu or call (210) 458-5555.

If you are experiencing issues accessing our library resources or receiving error messages you can contact library staff by using the Chat With Us system in the lower right-hand corner of the webpage.

You can also fill out the form below with a description of the issue(s) you are having, and someone from our Electronic Resources team will get in touch with you.

Database Accessing Issues & Help