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Zotero
Instructions on how to download, install, and use Zotero, a free open source citation management program.
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Download and install Zotero from the Zotero website.
(There's a different version for each operating system: Windows, Mac or Linux.)
For PC's and Macs, the icons look very similar:
You MUST download both parts for the app to work correctly. Connectors allow your web browser to save citations to your Zotero library.