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Soft Skills
- Introduction
- Adaptability
- Communication
- Critical Thinking
- Customer Service
- Diversity & Inclusivity
- Emotional Intelligence
- Innovation
- Leadership
- Organization
- Resiliency
- Teamwork
- Soft Skills: Definitions and ExamplesSoft skills are personality traits and behaviors that will help candidates get hired and succeed in their work. Unlike technical skills or “hard” skills, soft skills are interpersonal and behavioral skills that help you work well with other people and develop your career. In this article, learn about soft skills, how they’re different from hard skills and the best soft skills to get hired and find long-term success.Created by Indeed
- 10 Reasons Why Soft Skills are Important to EmployersThough hard skills show off your experience and understanding of a particular, measurable ability, soft skills often indicate your ability to work with others and grow within a company. Soft skills help you build relationships and solve problems to use your hard skills to their full extent. Listing soft skills on your resume, demonstrating them in an interview and developing them in the workplace can support your career and open you to new opportunities.
In this article, we review ten of the key reasons why soft skills are important and how they can strengthen your job application.Created by Indeed
- Embracing Unexpected ChangeWhen we’re caught off guard by a job loss or the crumbling of a personal relationship, it can be tough to move forward. But while we can’t avoid these kinds of unexpected changes, we can control how we deal with them. In this short course, Dr. Todd Dewett explains how you can harness the power of change for your benefit and the benefit of those around you. Learn how to put change in the proper context, create the right perspective, and ultimately become more resilient.LinkedIn Learning course, requires LinkedIn account.
- Handling Workplace Change as an EmployeeWorkplace change is hard. In this course, Chris Croft explains why we struggle with change, and shares many practical techniques that can help you manage—and even thrive—in a world of constant change. Chris begins the course with general overview of change, explaining why most of us dislike it and how to prepare for the changes you'll inevitably encounter throughout your life. Next, he outlines five common types of workplace change—restructuring, layoffs, new initiatives, starting a new role in a team, and getting off to a good start with a new boss—and provides strategies for dealing with each. Even as he addresses particular types of workplace change, Chris shares helpful techniques that could easily apply to other changes in your life.LinkedIn Learning course, requires Linkedin account.
- Adaptability - find out how to nurture this skill so you can handle any change with ease and graceAdaptability is an attractive quality. We all like to think of ourselves as being flexible and adaptable, a team player, “going with the flow”. It means that we are not rigid or stuck and that are open to change and challenges. I think if you were to ask most people if they consider themselves to be open and adaptable, they would tell you ‘yes’.
If you truly are adaptable then you are more likely to handle change with grace and ease, not be thrown by the unexpected and be a lot happier. Yet most of us are actually a lot more resistant to change than we might perceive ourselves to be. In this podcast I’ll explore why we are hard-wired to be adaptable but also why we are so resistant to change and some ways to build our adaptability skills.Season 1 episode 2 of the "7 Skills for the Future" podcast. Published January 14, 2019. - Managing Change in OrganizationsChange in business is nothing new - it's the pace of change. The digital revolution has destroyed old businesses and created vast new empires. To survive, organizations must be quick to adapt - but people, generally, don't like change. How can change be best managed?Video accessed via Kanopy, access to Kanopy provided by UTSA Libraries.
- Managing Change in Tough TimesMany external influences can impact the success of a business, including natural disasters, financial crises, epidemics, and even terrorism. In this informative program, psychologist Peter Quarry talks with Glenyce Johnson, managing director of Peregrine Adventures, about her management strategies and business experiences during tough times. Topics covered include planning, communication, downsizing, and understanding risks. Viewable/printable educational materials are available online.Video accessed via Films on Demand. Access to Films on Demand provided by UTSA Libraries.
- Awe-full uncertainty: Easing discomfort during waiting periodsWaiting for uncertain news is a common and stressful experience. We examined whether experiencing awe can promote well-being during uncomfortable periods of uncertainty. Across two studies (total N = 729), we examined the relationship between trait awe and well-being as participants awaited feedback on a novel intelligence test or ratings from peers following a group interaction. These studies further examined the effect of an awe induction, compared to positive and neutral control conditions, on well-being. We found partial support for a relationship between trait awe and well-being during waiting periods, particularly with positive emotion. We also found partial support for the benefits of an awe induction: People consistently experienced greater positive emotion and less anxiety in the awe condition compared to a neutral control condition, although these benefits did not always improve upon the positive control experience. Importantly, these benefits emerged regardless of one’s predisposition to experience awe.Article accessed via Taylor & Francis Online. Access to Taylor & Francis Online provided by UTSA Libraries.
- Positive emotion dispositions differentially associated with Big Five personality and attachment styleAlthough theorists have proposed the existence of multiple distinct varieties of positive emotion, dispositional positive affect is typically treated as a unidimensional variable in personality research. We present data elaborating conceptual and empirical differences among seven positive emotion dispositions in their relationships with two core personality constructs, the “Big Five” and adult attachment style. We found that the positive emotion dispositions were differentially associated with self- and peer-rated Extraversion, Conscientiousness, Agreeableness, Openness to Experience, and Neuroticism. We also found that different adult attachment styles were associated with different kinds of emotional rewards. Findings support the theoretical utility of differentiating among several dispositional positive emotion constructs in personality research.Article accessed via Taylor & Francis Online. Access to Taylor & Francis Online provided by UTSA Libraries.
- How Miscommunication Happens and How to Avoid itHave you ever talked with a friend about a problem, only to realize that he just doesn't seem to grasp why the issue is so important to you? Have you ever presented an idea to a group, and it's met with utter confusion? What's going on here? Katherine Hampsten describes why miscommunication occurs so frequently, and how we can minimize frustration while expressing ourselves better.TED-Ed Talk delivered by Katherine Hampsten , February 2016
- Communicating with ConfidenceMost people are afraid of speaking in public, but effective oral communication is a key skill in business. Jeff Ansell provides simple communication tools, strategies, and tips that are easy to use and produce immediate results. He'll help you sound more confident, use body and language to better express ideas, and overcome anxiety. In the last chapter of the course, all these concepts are brought together in two real-world coaching exercises that will help you see the techniques in action.LinkedIn Learning Course, requires LinkedIn Account
- Communicating with CharismaJoin behavior expert Vanessa Van Edwards as she teaches actionable ways to be more charismatic. Vanessa begins by dispelling the myth that one must be born charismatic, and shares how this skill can be learned. Discover where you fall on the charisma scale and explore ways to make people more comfortable. Learn about the characteristics of highly charismatic people, and how you can become more charismatic without becoming inauthentic.LinkedIn Learning course, requires LinkedIn account
- Communicating NonverballyPeople communicate constantly using nonverbal gestures, posture, movement, and facial expressions, but most people focus only on words. Join behavioral expert and author Vanessa Van Edwards as she shares how to spot and interpret nonverbal cues from others and how to take control of your own nonverbal communication. Vanessa also discusses how to read hidden emotions, how to show others you are engaged, and how to leverage your nonverbal communication.LinkedIn Learning course, requires LinkedIn account
- Communicating about Culturally Sensitive IssuesDiscussions about cultural differences can be uncomfortable. They take courage. In this course, Duke University professor Dr. Daisy Lovelace shares principles and strategies that can help you have more productive, meaningful conversations on topics related to diversity. Daisy helps you understand that everyone has a unique lens based on their experiences, and that understanding and appreciating that difference is the first step in being able to discuss sensitive topics. She also outlines a number of techniques to help you navigate these difficult conversations.LinkedIn Learning course, requires LinkedIn account
- How to Explain Anything to Anyone: 4 Steps to Clearer CommunicationArticle provided by TED
- Asserting Yourself, an Empowered ChoiceHave you ever had trouble saying no, disagreeing with colleagues, or delivering tough feedback? Being assertive is an important skill to master, especially for anyone who works in or aspires to a leadership role. Learn how to speak up and make your voice heard. This course is designed to empower people who struggle to assert themselves professionally or personally. Career expert Emilie Aries provides coaching on aspects such as assertive communication, body language, and tone. She also explains why it’s sometimes difficult to be assertive and provides tactics for overcoming your fears—and getting what you want out of work and life.LinkedIn Learning course, requires LinkedIn account
- Simply Said by Jay SullivanISBN: 9781119285304Publication Date: 2016-10-11Master the art of communication to improve outcomes in any scenario Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? Do people buy into your ideas? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication, based on the Exec|Comm philosophy: we are all better communicators when we focus focus less on ourselves and more on other people. More than just a list of tips, this book connects skills with scenarios and purpose to help you hear and be heard. You'll learn the skills to deliver great presentations and clear and persuasive messages, handle difficult conversations, effectively manage, lead with authenticity and more, as you discover the secrets of true communication. Communication affects every interaction every day. Why not learn to do it well? This book provides comprehensive guidance toward getting your message across, and getting the results you want. Shift your focus from yourself to other people Build a reputation as a good listener Develop your written and oral communications for the greatest impact Inspire and influence others Communicate more effectively in any business or social situation Did that email come across as harsh? Did you offend someone unintentionally? Great communication skills give you the power to influence someone's thinking and guide them to where you need them to be. Simply Said teaches you the critical skills that make you more effective in business and in life.
- What is Critical Thinking?Tom Chatfield explains that critical thinking is the process of not taking things at face value, pushing for objectivity and embracing skepticism.Video from Sage Publications, published 2018.
- A Very Brief Guide to Critical ThinkingRebecca Plante defines critical thinking and what it means to be a critical thinker. She introduces tools to use to achieve a broader, sharper, more precise, and ultimately more beautiful way of understanding the world around us.Create by Sage Publications, published 2017.
- How to Act Quickly Without Sacrificing Critical ThinkingUrgency is an intrinsic element of business success. But while a focused sense of urgency can catalyze action to meet the challenge at hand, unbridled urgency can be counterproductive and costly. Leaders at every level encounter tension between reflection and urgency to act. But “analysis paralysis” is not the solution. If you’re too deliberative and slow to respond, you can get caught flat-footed, potentially missing an opportunity or inadvertently allowing an emergent challenge to consume you. To balance these two extremes, you need reflective urgency – the ability to bring conscious, rapid reflection to the priorities of the moment – to align your best thinking with the swiftest course of action: 1) diagnose the traps that keep you in an elevated state of urgency; 2) bring focus to the right priorities; and 3) avoid extreme swings between reflection and action. When you combine these micro-reflections with a heightened sense of urgency, your decisiveness and speed to impact will not be at risk of the counterproductive habits and unconscious oversights that occur when you act without your best thinking.Written by Jesse Sostrin, published April 27, 2017 in the Harvard Business Review.
- Talking Critical ThinkingArticle published Change vol. 39, no. 2 (March - April 2007). Written by Peter A. Facione and Noreen C. Facione.Access provided by UTSA Libraries to the JSTOR database.
- Critical Thinking (a three part film series)This three-part series explains in detail three skills that are key to critical thinking: the ability to determine credibility, to assess the significance of evidence, and to know when to question assumptions. With excellent case studies and interviews with leading thinkers in the area, this is a fantastic and comprehensive resource for students. Viewable/printable worksheets are available online. 3-part series, 25–39 minutes each.Access provided by UTSA Libraries through Films on Demand. Published 2009.
- Unconscious BiasWe're all biased. Our experiences shape who we are, and our race, ethnicity, gender, height, weight, sexual orientation, place of birth, and other factors impact the lens with which we view the world. In this course, diversity expert Stacey Gordon helps you recognize and acknowledge your own biases so that you can identify them when making decisions, and prevent yourself from making calls based on a biased viewpoint. Stacey explains some of the most common forms that a bias takes: affinity bias, halo bias, perception bias, and confirmation bias. She helps you recognize the negative effects of bias within your organization, as well as the benefits to be realized by uncovering bias in decision-making processes. Finally, she outlines strategies for overcoming personal and organizational bias.LinkedIn Learning course, requires LinkedIn account.
- Critical Reasoning for BeginnersAre you confident you can reason clearly? Are you able to convince others of your point of view? Are you able to give plausible reasons for believing what you believe? Do you sometimes read arguments in the newspapers, hear them on the television, or in the pub and wish you knew how to confidently evaluate them?
In this six-part course, you will learn all about arguments, how to identify them, how to evaluate them, and how not to mistake bad arguments for good. Such skills are invaluable if you are concerned about the truth of your beliefs, and the cogency of your arguments.Lecture series by Oxford Universities Department of Continuing Education
- An Introduction to Critical Thinking and Creativity by J. Y. F. LauISBN: 9780470195093Publication Date: 2011-04-19A valuable guide on creativity and critical thinking to improve reasoning and decision-making skills Critical thinking skills are essential in virtually any field of study or practice where individuals need to communicate ideas, make decisions, and analyze and solve problems. An Introduction to Critical Thinking and Creativity: Think More, Think Better outlines the necessary tools for readers to become critical as well as creative thinkers. By gaining a practical and solid foundation in the basic principles that underlie critical thinking and creativity, readers will become equipped to think in a more systematic, logical, and imaginative manner. Creativity is needed to generate new ideas to solve problems, and critical thinking evaluates and improves an idea. These concepts are uniquely introduced as a unified whole due to their dependence on each other. Each chapter introduces relevant theories in conjunction with real-life examples and findings from cognitive science and psychology to illustrate how the theories can be applied in numerous fields and careers. An emphasis on how theoretical principles of reasoning can be practical and useful in everyday life is featured, and special sections on presentation techniques, the analysis of meaning, decision-making, and reasoning about personal and moral values are also highlighted. All chapters conclude with a set of exercises, and detailed solutions are provided at the end of the book. A companion website features online tutorials that further explore topics including meaning analysis, argument analysis, logic, statistics, and strategic thinking, along with additional exercises and multimedia resources for continued study. An Introduction to Critical Thinking and Creativity is an excellent book for courses on critical thinking and logic at the undergraduate and graduate levels. The book also serves as a self-contained study guide for readers interested in the topics of critical thinking and creativity as a unified whole.
- Critical Thinking: the Basics by Stuart HanscombISBN: 9781315739465Publication Date: 2017-09-19Critical Thinking: The Basics is an accessible and engaging introduction to the field of critical thinking, drawing on philosophy, communication and psychology. Emphasising its relevance to decision making (in personal, professional and civic life), academic literacy and personal development, this book supports the reader in understanding and developing the knowledge and skills needed to avoid poor reasoning, reconstruct and evaluate arguments, and engage constructively in dialogues. Topics covered include: the relationship between critical thinking, emotions and the psychology of persuasion the role of character dispositions such as open-mindedness, courage and perseverance argument identification and reconstruction fallacies and argument evaluation. With discussion questions/exercises and suggestions for further reading at the end of each main chapter, this book is an essential read for students approaching the field of critical thinking for the first time, and for the general reader wanting to improving their thinking skills and decision making abilities.
- Giving Reasons by David R. MorrowISBN: 9781624666230Publication Date: 2017-09-01Giving Reasons prepares students to think independently, evaluate information, and reason clearly across disciplines. Accessible to students and effective for instructors, it provides plain-English exercises, helpful appendices, and a variety of online supplements.
- Asking Good Questions by Nancy A. Stanlick; Michael J. StrawserISBN: 9781585106394Publication Date: 2015-03-05Asking Good Questions moves beyond a traditional discussion of ethical theory, focusing on how educators can use these important frameworks to facilitate critical thinking about real-life ethical dilemmas. In this way, authors Nancy Stanlick and Michael Strawser offer students a theoretical tool kit for creatively addressing issues that influence their own environments. This text begins with a discussion of key ethical theorists and then guides the reader through a series of original case studies and follow-up activities that facilitate critical thinking, emphasize asking thought provoking questions, and teach the student to address the complexity of ethical dilemmas while incorporating the viewpoints of their peers. Additionally, Stanlick and Strawser include an extensive preface, a mind-mapping technique for analyzing and formulating arguments, and a six step process for approaching complex real-life moral issues. Each chapter incorporates suggested assignments, discussion questions, and references for further reading, and a guide for instructors offering a sample course schedule and suggestions on how to use this book effectively is also available. This text is designed to help educators engage students in a meaningful discussion of how historical theories apply to their own lives, providing rich and unique resources to learn about these critical issues.
- Confronting Unconscious Bias: Thriving Across Our DifferencesFind greater meaning, well-being, and productivity by learning how to interact with others across differences. Continue your Thrive journey and discover how to create inclusive environments where everyone can thrive. In this course, Arianna Huffington and Verna Myers discuss the impact of our cultural lens on our daily relations and how to counter bias in our words and actions.LinkedIn Learning course, requires LinkedIn account.
- Improving Emotional Intelligence with MindfulnessEmotional Intelligence is an area of growth for anyone, regardless of their stage in life. Building a capacity to recognize, identify, and understand emotions within ourselves and others is crucial for greater interpersonal connection. This course from Chill Anywhere explains the four main areas of emotional intelligence and the concept of emotional literacy. The course goes into naming and recognizing emotions, understanding what an emotion feels like in your body, recognizing emotions in others, and becoming more authentic and present in your interactions with others.LinkedIn Learning course, requires LinkedIn account.
- Emotional Intelligence at Work by Chi-Sum WongISBN: 9781315673967Publication Date: 2015-08-27Emotional intelligence is a very popular concept since it was made known to the general public in 1995. However, it was under severe criticisms among scientific researchers and a lot of them did not believe that it should be accepted by scientists as true knowledge. The author of this book, who is one of the pioneers in this topic, spent sixteen years to study this concept. Together with other researchers, they gradually changed the conclusion of early researchers. Using rigorously scientific standards, this research team demonstrated that emotional intelligence is an intelligence dimension that has significant impact on various life outcomes such as life satisfaction and job performance. They developed testable theoretical framework for emotional intelligence in the workplace, and attempted to show that the trainability of emotional intelligence is larger than traditional intelligence concept. The book looks at, not only the scientific reports, but all the stories behind some of the rigorous scientific studies in the author's 18-year journey. Their choice of research designs and how the designs are suitable to provide scientific evidence to demonstrate the validity of emotional intelligence are also described. Through this book, the process of scientific enquiry and important issues concerning the emotional intelligence concept are revealed in details by vivid stories and rigorous scientific reports.
- Leadership Strategies for WomenCountless sources have documented the difficulties women face in reaching the top tiers of today's businesses. Women leaders face different expectations, norms, and realities—and are paid and promoted less. Creating an environment of "inclusive excellence," where both women and men can thrive, takes the right skills and strategy. This course is for anyone who wants to build a more equitable and collaborative culture at their organization, including women leaders and the men who work with them. Business professors, colleagues, and coaches Daisy L. Lovelace and Carolyn Goerner discuss the common challenges that women in leadership face—including gender bias, communication barriers, and imposter syndrome—and introduce strategies to overcome them. Plus, get tips for championing women's leadership and becoming a strong ally.LinkedIn Learning course, requires LinkedIn account
- Why We Have too Few Women LeadersFacebook COO Sheryl Sandberg looks at why a smaller percentage of women than men reach the top of their professions -- and offers 3 powerful pieces of advice to women aiming for the C-suite.Talk delivered at TEDWomen2010 in December 2010
- TED Talks by Women LeadersWho should run more of the world? Women. Until then, enjoy these talks by awesome women who lead fiercely and fearlessly.
- Become a Courageous Female LeaderScores of capable, bright, and intellectually curious women end up abandoning the corporate world before they attain positions of power. The obstacles they face along the way—such as systemic sexism, long hours, and conflicting family priorities—often influence their decision to bow out early. Author, speaker, and consultant Joan Kuhl has spent much of her career researching these obstacles and advocating for corporate inclusivity. In this course, Joan lays out the key barriers that hold women back in their careers, as well as the steps they can take to overcome these obstacles and become more courageous leaders. Learn about the importance of mentorship in building your career, the myth of the "good girl" (and how it can negatively impact your career), how to navigate conflict and deal with difficult personalities, and more.LinkedIn Learning course, requires LinkedIn account
- Seeing Ourselves as Leaders | Women at Work podcastThe shift from being part of a team to leading one isn’t like flipping a switch; it’s a process, and often an awkward one. Not only do you have to convince other people that you can and should lead, but sometimes you have to convince yourself. That’s not always easy for women, given that leadership has long been defined by how men act. Finding a style that’s authentic and resonates with others requires reflection and patience.
We talk to two leadership coaches about what distinguishes a leader, how to know if you’re ready to be one, and how to best make the transition. Then our hosts discuss their own leadership journeys, and the Amys share tips with Nicole that they’ve learned along the way.Season 4 episode 10 of the Women at Work podcast, released December 16, 2019. - A Time for Women Leaders to Shine | Women at Work podcastHealthcare workers are overwhelmingly women, but few are in positions of leadership. We hear from Sheila Davis, who became a nurse in the 1980s and is now CEO of Partners In Health.
She talks about decision making and leading a team through the coronavirus crisis, as well as what she and her organization are doing to help fix the gender imbalance in healthcare leadership.Season 5 episode 4 of the Women at Work podcast, released May 4, 2020
- The Importance of Building ResilienceArticle about the importance of resiliency by Joshua Miles, published May 19, 2015
- 3 Secrets of Resilient PeopleEveryone experiences loss, but how do you cope with the tough moments that follow? Resilience researcher Lucy Hone shares three hard-won strategies for developing the capacity to brave adversity, overcome struggle and face whatever may come head-on with fortitude and grace.TED Talk presented at TEDxChristChurch in August 2019
- A Simple Trick to Improving Positive ThinkingWhy does a failure seem to stick in our minds so much longer than a success? According to social psychologist Alison Ledgerwood, our perception of the world tends to lean negative, and reframing how we communicate could be the key to unlocking a more positive outlook. In this sharp talk, Ledgerwood shares a simple trick for kicking negative thinking to the curb so we can start focusing on the upside.TED Talk presented at TEDxUCDavis in May 2013
- Building a Gratitude Mindset to Increase Productivity | Karl Staib | How to be Awesome at Your JobKarl Staib shares how gratitude leads to a more pleasant and productive work life.How To Be Awesome at Your Job podcast episode 504 released October 21, 2019
- Building ResilienceHave trouble getting by when the going gets tough? Everyone wants to perform well when the pressure's on, but a lot of us withdraw in times of stress or adversity. If you can build your resilience, you'll have an easier time facing new challenges and earn a valuable skill to offer employers. In this course, Kelley School of Business professor and professional communications coach Tatiana Kolovou explains how to bounce back from difficult situations, by building your "resiliency threshold." She outlines five training techniques to prepare for difficult situations, and five strategies for reflecting on them afterward. Find out where you are on the resilience scale, identify where you want to be, and learn strategies to close the gap.LinkedIn Learning course, requires LinkedIn account.
- Enhancing ResilienceResilience is one of the most common traits of successful, happy people. Developing your resilience will not only help you to cope with challenging situations, but it can help you reach peak performance and enhance satisfaction, both in your personal and professional life. Learn how to get an edge at work and build your ability to thrive in the midst of obstacles, changes, and setbacks, by investing in the six pillars of resilience. Executive coach and author Gemma Leigh Roberts shows how to create a proactive plan to build your resilience, maintain it in the face of challenges, and track your progress over time.LinkedIn Learning course, requires LinkedIn account
- Managing Stress and Building Resilience While Job HuntingYou've perfected your resume, refined your cover letter, and mined your professional network for opportunities—but the job offers still aren't rolling in. Whether you're fresh out of school or decades into your career, grappling with rejection can be tough. How are you supposed to keep your stress in check in the face of such obstacles? In this course, instructor Lucy Clementson-Mills shows you how, explaining how to artfully manage two of the most significant emotional challenges that job hunters face: managing stress and remaining resilient. Lucy explains what stress is, how it differs from pressure, and how you can manage it while waiting for your next big break. She also goes over the relationship between stress and resilience, shares strategies for building resilience, and offers tactics for achieving balance as a job seeker.LinkedIn Learning course, requires LinkedIn account.
- Resilience by Kevin GroveISBN: 9781315661407Publication Date: 2018-04-17Is resilience simply a fad, or is it a new way of thinking about human-environment relations, and the governance of these relations, that has real staying power? Is resilience a dangerous, depoliticizing concept that neuters incipient political activity, or the key to more empowering, emancipatory, and participatory forms of environmental management? Resilience offers an advanced introduction to these debates. It provides students with a detailed review of how the concept emerged from a small corner of ecology to critically challenge conventional environmental management practices, and radicalize how we can think about and manage social and ecological change. But Resilience also situates this new style of thought and management within a particular historical and geographical context. It traces the roots of resilience to the cybernetically-influenced behavioral science of Herbert Simon, the neoliberal political economic theory of new institutional economics, the pragmatist philosophy of John Dewey, and the modernist design aesthetic of the Bauhaus school. These diverse roots are what distinguish resilience approaches from other ways of studying human-environment relations. Resilience thinking recalibrates the study of social and environmental change around a will to design, a drive or desire to synthesize diverse forms of knowledge and develop collaborative, cross-boundary solutions to complex problems. In contrast to the modes of analysis and critique found in geography and cognate disciplines, resilience approaches strive to pragmatically transform human-environment relations in ways that will produce more sustainable futures for complex social and ecological systems. In providing a road map to debates over resilience that brings together research from geography, anthropology, sociology, international relations, and philosophy, this book gives readers the conceptual and theoretical tools necessary to engage with political and ethical questions about how we can and should live together in an increasingly interconnected and unpredictable world.
Soft Skills
- Introduction
- Adaptability
- Communication
- Critical Thinking
- Customer Service
- Diversity & Inclusivity
- Emotional Intelligence
- Innovation
- Leadership
- Organization
- Resiliency
- Teamwork
- Soft Skills: Definitions and ExamplesSoft skills are personality traits and behaviors that will help candidates get hired and succeed in their work. Unlike technical skills or “hard” skills, soft skills are interpersonal and behavioral skills that help you work well with other people and develop your career. In this article, learn about soft skills, how they’re different from hard skills and the best soft skills to get hired and find long-term success.Created by Indeed
- 10 Reasons Why Soft Skills are Important to EmployersThough hard skills show off your experience and understanding of a particular, measurable ability, soft skills often indicate your ability to work with others and grow within a company. Soft skills help you build relationships and solve problems to use your hard skills to their full extent. Listing soft skills on your resume, demonstrating them in an interview and developing them in the workplace can support your career and open you to new opportunities.
In this article, we review ten of the key reasons why soft skills are important and how they can strengthen your job application.Created by Indeed
- Embracing Unexpected ChangeWhen we’re caught off guard by a job loss or the crumbling of a personal relationship, it can be tough to move forward. But while we can’t avoid these kinds of unexpected changes, we can control how we deal with them. In this short course, Dr. Todd Dewett explains how you can harness the power of change for your benefit and the benefit of those around you. Learn how to put change in the proper context, create the right perspective, and ultimately become more resilient.LinkedIn Learning course, requires LinkedIn account.
- Handling Workplace Change as an EmployeeWorkplace change is hard. In this course, Chris Croft explains why we struggle with change, and shares many practical techniques that can help you manage—and even thrive—in a world of constant change. Chris begins the course with general overview of change, explaining why most of us dislike it and how to prepare for the changes you'll inevitably encounter throughout your life. Next, he outlines five common types of workplace change—restructuring, layoffs, new initiatives, starting a new role in a team, and getting off to a good start with a new boss—and provides strategies for dealing with each. Even as he addresses particular types of workplace change, Chris shares helpful techniques that could easily apply to other changes in your life.LinkedIn Learning course, requires Linkedin account.
- Adaptability - find out how to nurture this skill so you can handle any change with ease and graceAdaptability is an attractive quality. We all like to think of ourselves as being flexible and adaptable, a team player, “going with the flow”. It means that we are not rigid or stuck and that are open to change and challenges. I think if you were to ask most people if they consider themselves to be open and adaptable, they would tell you ‘yes’.
If you truly are adaptable then you are more likely to handle change with grace and ease, not be thrown by the unexpected and be a lot happier. Yet most of us are actually a lot more resistant to change than we might perceive ourselves to be. In this podcast I’ll explore why we are hard-wired to be adaptable but also why we are so resistant to change and some ways to build our adaptability skills.Season 1 episode 2 of the "7 Skills for the Future" podcast. Published January 14, 2019. - Managing Change in OrganizationsChange in business is nothing new - it's the pace of change. The digital revolution has destroyed old businesses and created vast new empires. To survive, organizations must be quick to adapt - but people, generally, don't like change. How can change be best managed?Video accessed via Kanopy, access to Kanopy provided by UTSA Libraries.
- Managing Change in Tough TimesMany external influences can impact the success of a business, including natural disasters, financial crises, epidemics, and even terrorism. In this informative program, psychologist Peter Quarry talks with Glenyce Johnson, managing director of Peregrine Adventures, about her management strategies and business experiences during tough times. Topics covered include planning, communication, downsizing, and understanding risks. Viewable/printable educational materials are available online.Video accessed via Films on Demand. Access to Films on Demand provided by UTSA Libraries.
- Awe-full uncertainty: Easing discomfort during waiting periodsWaiting for uncertain news is a common and stressful experience. We examined whether experiencing awe can promote well-being during uncomfortable periods of uncertainty. Across two studies (total N = 729), we examined the relationship between trait awe and well-being as participants awaited feedback on a novel intelligence test or ratings from peers following a group interaction. These studies further examined the effect of an awe induction, compared to positive and neutral control conditions, on well-being. We found partial support for a relationship between trait awe and well-being during waiting periods, particularly with positive emotion. We also found partial support for the benefits of an awe induction: People consistently experienced greater positive emotion and less anxiety in the awe condition compared to a neutral control condition, although these benefits did not always improve upon the positive control experience. Importantly, these benefits emerged regardless of one’s predisposition to experience awe.Article accessed via Taylor & Francis Online. Access to Taylor & Francis Online provided by UTSA Libraries.
- Positive emotion dispositions differentially associated with Big Five personality and attachment styleAlthough theorists have proposed the existence of multiple distinct varieties of positive emotion, dispositional positive affect is typically treated as a unidimensional variable in personality research. We present data elaborating conceptual and empirical differences among seven positive emotion dispositions in their relationships with two core personality constructs, the “Big Five” and adult attachment style. We found that the positive emotion dispositions were differentially associated with self- and peer-rated Extraversion, Conscientiousness, Agreeableness, Openness to Experience, and Neuroticism. We also found that different adult attachment styles were associated with different kinds of emotional rewards. Findings support the theoretical utility of differentiating among several dispositional positive emotion constructs in personality research.Article accessed via Taylor & Francis Online. Access to Taylor & Francis Online provided by UTSA Libraries.
- How Miscommunication Happens and How to Avoid itHave you ever talked with a friend about a problem, only to realize that he just doesn't seem to grasp why the issue is so important to you? Have you ever presented an idea to a group, and it's met with utter confusion? What's going on here? Katherine Hampsten describes why miscommunication occurs so frequently, and how we can minimize frustration while expressing ourselves better.TED-Ed Talk delivered by Katherine Hampsten , February 2016
- Communicating with ConfidenceMost people are afraid of speaking in public, but effective oral communication is a key skill in business. Jeff Ansell provides simple communication tools, strategies, and tips that are easy to use and produce immediate results. He'll help you sound more confident, use body and language to better express ideas, and overcome anxiety. In the last chapter of the course, all these concepts are brought together in two real-world coaching exercises that will help you see the techniques in action.LinkedIn Learning Course, requires LinkedIn Account
- Communicating with CharismaJoin behavior expert Vanessa Van Edwards as she teaches actionable ways to be more charismatic. Vanessa begins by dispelling the myth that one must be born charismatic, and shares how this skill can be learned. Discover where you fall on the charisma scale and explore ways to make people more comfortable. Learn about the characteristics of highly charismatic people, and how you can become more charismatic without becoming inauthentic.LinkedIn Learning course, requires LinkedIn account
- Communicating NonverballyPeople communicate constantly using nonverbal gestures, posture, movement, and facial expressions, but most people focus only on words. Join behavioral expert and author Vanessa Van Edwards as she shares how to spot and interpret nonverbal cues from others and how to take control of your own nonverbal communication. Vanessa also discusses how to read hidden emotions, how to show others you are engaged, and how to leverage your nonverbal communication.LinkedIn Learning course, requires LinkedIn account
- Communicating about Culturally Sensitive IssuesDiscussions about cultural differences can be uncomfortable. They take courage. In this course, Duke University professor Dr. Daisy Lovelace shares principles and strategies that can help you have more productive, meaningful conversations on topics related to diversity. Daisy helps you understand that everyone has a unique lens based on their experiences, and that understanding and appreciating that difference is the first step in being able to discuss sensitive topics. She also outlines a number of techniques to help you navigate these difficult conversations.LinkedIn Learning course, requires LinkedIn account
- How to Explain Anything to Anyone: 4 Steps to Clearer CommunicationArticle provided by TED
- Asserting Yourself, an Empowered ChoiceHave you ever had trouble saying no, disagreeing with colleagues, or delivering tough feedback? Being assertive is an important skill to master, especially for anyone who works in or aspires to a leadership role. Learn how to speak up and make your voice heard. This course is designed to empower people who struggle to assert themselves professionally or personally. Career expert Emilie Aries provides coaching on aspects such as assertive communication, body language, and tone. She also explains why it’s sometimes difficult to be assertive and provides tactics for overcoming your fears—and getting what you want out of work and life.LinkedIn Learning course, requires LinkedIn account
- Simply Said by Jay SullivanISBN: 9781119285304Publication Date: 2016-10-11Master the art of communication to improve outcomes in any scenario Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? Do people buy into your ideas? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication, based on the Exec|Comm philosophy: we are all better communicators when we focus focus less on ourselves and more on other people. More than just a list of tips, this book connects skills with scenarios and purpose to help you hear and be heard. You'll learn the skills to deliver great presentations and clear and persuasive messages, handle difficult conversations, effectively manage, lead with authenticity and more, as you discover the secrets of true communication. Communication affects every interaction every day. Why not learn to do it well? This book provides comprehensive guidance toward getting your message across, and getting the results you want. Shift your focus from yourself to other people Build a reputation as a good listener Develop your written and oral communications for the greatest impact Inspire and influence others Communicate more effectively in any business or social situation Did that email come across as harsh? Did you offend someone unintentionally? Great communication skills give you the power to influence someone's thinking and guide them to where you need them to be. Simply Said teaches you the critical skills that make you more effective in business and in life.
- What is Critical Thinking?Tom Chatfield explains that critical thinking is the process of not taking things at face value, pushing for objectivity and embracing skepticism.Video from Sage Publications, published 2018.
- A Very Brief Guide to Critical ThinkingRebecca Plante defines critical thinking and what it means to be a critical thinker. She introduces tools to use to achieve a broader, sharper, more precise, and ultimately more beautiful way of understanding the world around us.Create by Sage Publications, published 2017.
- How to Act Quickly Without Sacrificing Critical ThinkingUrgency is an intrinsic element of business success. But while a focused sense of urgency can catalyze action to meet the challenge at hand, unbridled urgency can be counterproductive and costly. Leaders at every level encounter tension between reflection and urgency to act. But “analysis paralysis” is not the solution. If you’re too deliberative and slow to respond, you can get caught flat-footed, potentially missing an opportunity or inadvertently allowing an emergent challenge to consume you. To balance these two extremes, you need reflective urgency – the ability to bring conscious, rapid reflection to the priorities of the moment – to align your best thinking with the swiftest course of action: 1) diagnose the traps that keep you in an elevated state of urgency; 2) bring focus to the right priorities; and 3) avoid extreme swings between reflection and action. When you combine these micro-reflections with a heightened sense of urgency, your decisiveness and speed to impact will not be at risk of the counterproductive habits and unconscious oversights that occur when you act without your best thinking.Written by Jesse Sostrin, published April 27, 2017 in the Harvard Business Review.
- Talking Critical ThinkingArticle published Change vol. 39, no. 2 (March - April 2007). Written by Peter A. Facione and Noreen C. Facione.Access provided by UTSA Libraries to the JSTOR database.
- Critical Thinking (a three part film series)This three-part series explains in detail three skills that are key to critical thinking: the ability to determine credibility, to assess the significance of evidence, and to know when to question assumptions. With excellent case studies and interviews with leading thinkers in the area, this is a fantastic and comprehensive resource for students. Viewable/printable worksheets are available online. 3-part series, 25–39 minutes each.Access provided by UTSA Libraries through Films on Demand. Published 2009.
- Unconscious BiasWe're all biased. Our experiences shape who we are, and our race, ethnicity, gender, height, weight, sexual orientation, place of birth, and other factors impact the lens with which we view the world. In this course, diversity expert Stacey Gordon helps you recognize and acknowledge your own biases so that you can identify them when making decisions, and prevent yourself from making calls based on a biased viewpoint. Stacey explains some of the most common forms that a bias takes: affinity bias, halo bias, perception bias, and confirmation bias. She helps you recognize the negative effects of bias within your organization, as well as the benefits to be realized by uncovering bias in decision-making processes. Finally, she outlines strategies for overcoming personal and organizational bias.LinkedIn Learning course, requires LinkedIn account.
- Critical Reasoning for BeginnersAre you confident you can reason clearly? Are you able to convince others of your point of view? Are you able to give plausible reasons for believing what you believe? Do you sometimes read arguments in the newspapers, hear them on the television, or in the pub and wish you knew how to confidently evaluate them?
In this six-part course, you will learn all about arguments, how to identify them, how to evaluate them, and how not to mistake bad arguments for good. Such skills are invaluable if you are concerned about the truth of your beliefs, and the cogency of your arguments.Lecture series by Oxford Universities Department of Continuing Education
- An Introduction to Critical Thinking and Creativity by J. Y. F. LauISBN: 9780470195093Publication Date: 2011-04-19A valuable guide on creativity and critical thinking to improve reasoning and decision-making skills Critical thinking skills are essential in virtually any field of study or practice where individuals need to communicate ideas, make decisions, and analyze and solve problems. An Introduction to Critical Thinking and Creativity: Think More, Think Better outlines the necessary tools for readers to become critical as well as creative thinkers. By gaining a practical and solid foundation in the basic principles that underlie critical thinking and creativity, readers will become equipped to think in a more systematic, logical, and imaginative manner. Creativity is needed to generate new ideas to solve problems, and critical thinking evaluates and improves an idea. These concepts are uniquely introduced as a unified whole due to their dependence on each other. Each chapter introduces relevant theories in conjunction with real-life examples and findings from cognitive science and psychology to illustrate how the theories can be applied in numerous fields and careers. An emphasis on how theoretical principles of reasoning can be practical and useful in everyday life is featured, and special sections on presentation techniques, the analysis of meaning, decision-making, and reasoning about personal and moral values are also highlighted. All chapters conclude with a set of exercises, and detailed solutions are provided at the end of the book. A companion website features online tutorials that further explore topics including meaning analysis, argument analysis, logic, statistics, and strategic thinking, along with additional exercises and multimedia resources for continued study. An Introduction to Critical Thinking and Creativity is an excellent book for courses on critical thinking and logic at the undergraduate and graduate levels. The book also serves as a self-contained study guide for readers interested in the topics of critical thinking and creativity as a unified whole.
- Critical Thinking: the Basics by Stuart HanscombISBN: 9781315739465Publication Date: 2017-09-19Critical Thinking: The Basics is an accessible and engaging introduction to the field of critical thinking, drawing on philosophy, communication and psychology. Emphasising its relevance to decision making (in personal, professional and civic life), academic literacy and personal development, this book supports the reader in understanding and developing the knowledge and skills needed to avoid poor reasoning, reconstruct and evaluate arguments, and engage constructively in dialogues. Topics covered include: the relationship between critical thinking, emotions and the psychology of persuasion the role of character dispositions such as open-mindedness, courage and perseverance argument identification and reconstruction fallacies and argument evaluation. With discussion questions/exercises and suggestions for further reading at the end of each main chapter, this book is an essential read for students approaching the field of critical thinking for the first time, and for the general reader wanting to improving their thinking skills and decision making abilities.
- Giving Reasons by David R. MorrowISBN: 9781624666230Publication Date: 2017-09-01Giving Reasons prepares students to think independently, evaluate information, and reason clearly across disciplines. Accessible to students and effective for instructors, it provides plain-English exercises, helpful appendices, and a variety of online supplements.
- Asking Good Questions by Nancy A. Stanlick; Michael J. StrawserISBN: 9781585106394Publication Date: 2015-03-05Asking Good Questions moves beyond a traditional discussion of ethical theory, focusing on how educators can use these important frameworks to facilitate critical thinking about real-life ethical dilemmas. In this way, authors Nancy Stanlick and Michael Strawser offer students a theoretical tool kit for creatively addressing issues that influence their own environments. This text begins with a discussion of key ethical theorists and then guides the reader through a series of original case studies and follow-up activities that facilitate critical thinking, emphasize asking thought provoking questions, and teach the student to address the complexity of ethical dilemmas while incorporating the viewpoints of their peers. Additionally, Stanlick and Strawser include an extensive preface, a mind-mapping technique for analyzing and formulating arguments, and a six step process for approaching complex real-life moral issues. Each chapter incorporates suggested assignments, discussion questions, and references for further reading, and a guide for instructors offering a sample course schedule and suggestions on how to use this book effectively is also available. This text is designed to help educators engage students in a meaningful discussion of how historical theories apply to their own lives, providing rich and unique resources to learn about these critical issues.
- Confronting Unconscious Bias: Thriving Across Our DifferencesFind greater meaning, well-being, and productivity by learning how to interact with others across differences. Continue your Thrive journey and discover how to create inclusive environments where everyone can thrive. In this course, Arianna Huffington and Verna Myers discuss the impact of our cultural lens on our daily relations and how to counter bias in our words and actions.LinkedIn Learning course, requires LinkedIn account.
- Improving Emotional Intelligence with MindfulnessEmotional Intelligence is an area of growth for anyone, regardless of their stage in life. Building a capacity to recognize, identify, and understand emotions within ourselves and others is crucial for greater interpersonal connection. This course from Chill Anywhere explains the four main areas of emotional intelligence and the concept of emotional literacy. The course goes into naming and recognizing emotions, understanding what an emotion feels like in your body, recognizing emotions in others, and becoming more authentic and present in your interactions with others.LinkedIn Learning course, requires LinkedIn account.
- Emotional Intelligence at Work by Chi-Sum WongISBN: 9781315673967Publication Date: 2015-08-27Emotional intelligence is a very popular concept since it was made known to the general public in 1995. However, it was under severe criticisms among scientific researchers and a lot of them did not believe that it should be accepted by scientists as true knowledge. The author of this book, who is one of the pioneers in this topic, spent sixteen years to study this concept. Together with other researchers, they gradually changed the conclusion of early researchers. Using rigorously scientific standards, this research team demonstrated that emotional intelligence is an intelligence dimension that has significant impact on various life outcomes such as life satisfaction and job performance. They developed testable theoretical framework for emotional intelligence in the workplace, and attempted to show that the trainability of emotional intelligence is larger than traditional intelligence concept. The book looks at, not only the scientific reports, but all the stories behind some of the rigorous scientific studies in the author's 18-year journey. Their choice of research designs and how the designs are suitable to provide scientific evidence to demonstrate the validity of emotional intelligence are also described. Through this book, the process of scientific enquiry and important issues concerning the emotional intelligence concept are revealed in details by vivid stories and rigorous scientific reports.
- Leadership Strategies for WomenCountless sources have documented the difficulties women face in reaching the top tiers of today's businesses. Women leaders face different expectations, norms, and realities—and are paid and promoted less. Creating an environment of "inclusive excellence," where both women and men can thrive, takes the right skills and strategy. This course is for anyone who wants to build a more equitable and collaborative culture at their organization, including women leaders and the men who work with them. Business professors, colleagues, and coaches Daisy L. Lovelace and Carolyn Goerner discuss the common challenges that women in leadership face—including gender bias, communication barriers, and imposter syndrome—and introduce strategies to overcome them. Plus, get tips for championing women's leadership and becoming a strong ally.LinkedIn Learning course, requires LinkedIn account
- Why We Have too Few Women LeadersFacebook COO Sheryl Sandberg looks at why a smaller percentage of women than men reach the top of their professions -- and offers 3 powerful pieces of advice to women aiming for the C-suite.Talk delivered at TEDWomen2010 in December 2010
- TED Talks by Women LeadersWho should run more of the world? Women. Until then, enjoy these talks by awesome women who lead fiercely and fearlessly.
- Become a Courageous Female LeaderScores of capable, bright, and intellectually curious women end up abandoning the corporate world before they attain positions of power. The obstacles they face along the way—such as systemic sexism, long hours, and conflicting family priorities—often influence their decision to bow out early. Author, speaker, and consultant Joan Kuhl has spent much of her career researching these obstacles and advocating for corporate inclusivity. In this course, Joan lays out the key barriers that hold women back in their careers, as well as the steps they can take to overcome these obstacles and become more courageous leaders. Learn about the importance of mentorship in building your career, the myth of the "good girl" (and how it can negatively impact your career), how to navigate conflict and deal with difficult personalities, and more.LinkedIn Learning course, requires LinkedIn account
- Seeing Ourselves as Leaders | Women at Work podcastThe shift from being part of a team to leading one isn’t like flipping a switch; it’s a process, and often an awkward one. Not only do you have to convince other people that you can and should lead, but sometimes you have to convince yourself. That’s not always easy for women, given that leadership has long been defined by how men act. Finding a style that’s authentic and resonates with others requires reflection and patience.
We talk to two leadership coaches about what distinguishes a leader, how to know if you’re ready to be one, and how to best make the transition. Then our hosts discuss their own leadership journeys, and the Amys share tips with Nicole that they’ve learned along the way.Season 4 episode 10 of the Women at Work podcast, released December 16, 2019. - A Time for Women Leaders to Shine | Women at Work podcastHealthcare workers are overwhelmingly women, but few are in positions of leadership. We hear from Sheila Davis, who became a nurse in the 1980s and is now CEO of Partners In Health.
She talks about decision making and leading a team through the coronavirus crisis, as well as what she and her organization are doing to help fix the gender imbalance in healthcare leadership.Season 5 episode 4 of the Women at Work podcast, released May 4, 2020
- The Importance of Building ResilienceArticle about the importance of resiliency by Joshua Miles, published May 19, 2015
- 3 Secrets of Resilient PeopleEveryone experiences loss, but how do you cope with the tough moments that follow? Resilience researcher Lucy Hone shares three hard-won strategies for developing the capacity to brave adversity, overcome struggle and face whatever may come head-on with fortitude and grace.TED Talk presented at TEDxChristChurch in August 2019
- A Simple Trick to Improving Positive ThinkingWhy does a failure seem to stick in our minds so much longer than a success? According to social psychologist Alison Ledgerwood, our perception of the world tends to lean negative, and reframing how we communicate could be the key to unlocking a more positive outlook. In this sharp talk, Ledgerwood shares a simple trick for kicking negative thinking to the curb so we can start focusing on the upside.TED Talk presented at TEDxUCDavis in May 2013
- Building a Gratitude Mindset to Increase Productivity | Karl Staib | How to be Awesome at Your JobKarl Staib shares how gratitude leads to a more pleasant and productive work life.How To Be Awesome at Your Job podcast episode 504 released October 21, 2019
- Building ResilienceHave trouble getting by when the going gets tough? Everyone wants to perform well when the pressure's on, but a lot of us withdraw in times of stress or adversity. If you can build your resilience, you'll have an easier time facing new challenges and earn a valuable skill to offer employers. In this course, Kelley School of Business professor and professional communications coach Tatiana Kolovou explains how to bounce back from difficult situations, by building your "resiliency threshold." She outlines five training techniques to prepare for difficult situations, and five strategies for reflecting on them afterward. Find out where you are on the resilience scale, identify where you want to be, and learn strategies to close the gap.LinkedIn Learning course, requires LinkedIn account.
- Enhancing ResilienceResilience is one of the most common traits of successful, happy people. Developing your resilience will not only help you to cope with challenging situations, but it can help you reach peak performance and enhance satisfaction, both in your personal and professional life. Learn how to get an edge at work and build your ability to thrive in the midst of obstacles, changes, and setbacks, by investing in the six pillars of resilience. Executive coach and author Gemma Leigh Roberts shows how to create a proactive plan to build your resilience, maintain it in the face of challenges, and track your progress over time.LinkedIn Learning course, requires LinkedIn account
- Managing Stress and Building Resilience While Job HuntingYou've perfected your resume, refined your cover letter, and mined your professional network for opportunities—but the job offers still aren't rolling in. Whether you're fresh out of school or decades into your career, grappling with rejection can be tough. How are you supposed to keep your stress in check in the face of such obstacles? In this course, instructor Lucy Clementson-Mills shows you how, explaining how to artfully manage two of the most significant emotional challenges that job hunters face: managing stress and remaining resilient. Lucy explains what stress is, how it differs from pressure, and how you can manage it while waiting for your next big break. She also goes over the relationship between stress and resilience, shares strategies for building resilience, and offers tactics for achieving balance as a job seeker.LinkedIn Learning course, requires LinkedIn account.
- Resilience by Kevin GroveISBN: 9781315661407Publication Date: 2018-04-17Is resilience simply a fad, or is it a new way of thinking about human-environment relations, and the governance of these relations, that has real staying power? Is resilience a dangerous, depoliticizing concept that neuters incipient political activity, or the key to more empowering, emancipatory, and participatory forms of environmental management? Resilience offers an advanced introduction to these debates. It provides students with a detailed review of how the concept emerged from a small corner of ecology to critically challenge conventional environmental management practices, and radicalize how we can think about and manage social and ecological change. But Resilience also situates this new style of thought and management within a particular historical and geographical context. It traces the roots of resilience to the cybernetically-influenced behavioral science of Herbert Simon, the neoliberal political economic theory of new institutional economics, the pragmatist philosophy of John Dewey, and the modernist design aesthetic of the Bauhaus school. These diverse roots are what distinguish resilience approaches from other ways of studying human-environment relations. Resilience thinking recalibrates the study of social and environmental change around a will to design, a drive or desire to synthesize diverse forms of knowledge and develop collaborative, cross-boundary solutions to complex problems. In contrast to the modes of analysis and critique found in geography and cognate disciplines, resilience approaches strive to pragmatically transform human-environment relations in ways that will produce more sustainable futures for complex social and ecological systems. In providing a road map to debates over resilience that brings together research from geography, anthropology, sociology, international relations, and philosophy, this book gives readers the conceptual and theoretical tools necessary to engage with political and ethical questions about how we can and should live together in an increasingly interconnected and unpredictable world.